Privacy Policy
In this Privacy Statement for customer, supplier and business partner data,BRETHOLZ SOLUTIONS SRL (“Bretholz Solutions”, “we” or “us”), provides information on the processing of personal data.
This Privacy Statement may be changed over time. This document was last changed in November 2025. You can find the most recent Privacy Statement on our websitewww.bretholz.solutions.
When does this privacy statement apply?
This Privacy Statement applies to the processing by Bretholz Solutions of all personal data of (prospective) customers, suppliers and business partners and individuals that visit www.bretholz.solutions or contact us.
Bretholz Solutions processes all personal data that falls within the scope of this Privacy Statement as a data controller within the meaning of the General Data Protection Regulation (“GDPR”).
What personal data do we collect and when?
When you act as a contact person for your employer or business when purchasing one of our products or services, communicate with us or supply us with products or services, we collect your personal data.
Please see the paragraph ‘Why and how do we process your personal data?’ for more information on different purposes for which we collect personal data. Depending on the purpose, the personal data we collect may include your:
When you use our website, certain data may be collected from your device or web browser. You can find more information about the collection of this data in our Cookie Policy below.
Why and how do we process your personal data?
When you contact us (online or offline)
When you contact us by phone, regular mail, email, or on LinkedIn, we will use your personal data to reply to your message and/or answer your question.
When you use our website
When you use our website, we process technical data to deliver you our website’s functionalities and for their technical and functional management. You can find more information in our Cookie Policy below.
When you purchase our products and services
We use your personal data to process your order and for customer service and relationship management. This includes services like reporting you on the status of your order and keeping your purchase history.
Because of our strict safety policy procedures, Bretholz Solutions will only provide confidential product information to persons acting on behalf of an official government body.
Newsletters and marketing
Only if you have given your consent, Bretholz Solutions uses your name and email address stored in its database to send you newsletters containing information about products, promotions and invitations to participate in events.
For the development and improvement of products and services
We process your personal data about your recent visits to our website and how you use our website for analytics purposes, so we can learn how people use our website and make it more intuitive and practical where possible.
When entering into or performing an agreement
When you work together with us as a supplier or a business partner, we process your personal data for administrative purposes such as making payments, sending invoices and delivering or receiving our or your products or services.
To protect our or others’ rights, property or safety or to comply with the law
In rare situations, Bretholz Solutions may use your personal data to protect our or others’ rights, property or safety or to comply with laws and regulations.
Legal grounds
We rely on different legal grounds to process your personal data, depending on how you interact with us.
We may process your data based on consent, contractual necessity, legitimate interest, or legal obligation.
How long do we keep your personal data?
Your personal data will only be retained for as long as necessary to carry out the purposes described in this Privacy Statement.
Who has access to your personal data?
Bretholz Solutions is a Belgium company. Our employees are only authorized to access personal data if this serves the applicable purpose and they are bound by confidentiality obligations.
Access to your personal data by third parties
Third parties may process personal data on our behalf, for example to process payments, hosting, or sending newsletters.
Bretholz Solutions ensures appropriate contractual and technical safeguards are in place.
Security of your personal data
Bretholz Solutions takes the security of your personal data seriously and has implemented appropriate technical and organizational measures to protect it.
Requests for access, correction and removal
You can request access, correction, restriction, portability or removal of the personal data that Bretholz Solutions processes about you at any time by sending a request to: simon@bretholz.solutions.
Questions and complaints
If you have any questions or complaints regarding the processing of your personal data, please contact: simon@bretholz.solutions.
You also have the right to lodge a complaint with your Data Protection Authority.
COOKIE POLICY
BRETHOLZ SOLUTIONS SRL
What are cookies?
A cookie is a small text file stored on your computer or mobile device when visiting our website www.bretholz.solutions.
What cookies do we use?
Bretholz Solutions uses session cookies and permanent cookies to improve the user experience and analyze website traffic.
Necessary cookies
We store cookies that are essential in providing the functionalities of our website.
Non-strictly necessary cookies
Provided that you have first given consent, Bretholz Solutions places cookies that are not strictly necessary for providing the functionalities of our website.
Google Analytics
Our website uses Google Analytics to analyze usage statistics. We have a data processing agreement with Google to ensure proper protection of your data.
How to manage cookies
You can accept, refuse, manage or delete cookies at any time by changing your browser settings.